At Sucali Lab Pvt. Ltd. ("we", "our", or "the Laboratory"), operating from Plot No. 145, Phase - 2, GIDC Narmadanagar, Bharuch - 392015, Gujarat, India, we recognize the vital significance of privacy and commercial confidentiality in instrument calibration and testing services.

This Privacy Policy governs the collection, use, retention, protection, and non-disclosure of personal and commercial data gathered through our public website, online quotation portal, doorstep pickup requests, and in-laboratory or on-field testing operations, in strict compliance with ISO/IEC 17025:2017 quality requirements and applicable Indian data protection regulations.

In order to render precision calibration, logistics tracking, and audit-ready certification, we collect the following categories of information:

In strict conformance with ISO/IEC 17025 Clause 4.2 (Confidentiality):

• Non-Disclosure Guarantee: All calibration results, raw measurement datasets, uncertainty budgets, and customer equipment parameters obtained during laboratory or on-field testing are held in strict non-disclosure.
• Proprietary Process Protection: Customer plant process parameters, critical control limits, and equipment tolerances shall never be disclosed to third parties, competitors, or external entities without prior written authorization.
• Statutory Exception: Where we are required by law or authorized by contractual commitments to release confidential information, the customer concerned shall, unless prohibited by law, be notified of the information provided.

Information gathered is utilized solely for legitimate operational and technical needs:

We implement defense-in-depth security measures to protect calibration data from unauthorized access, loss, or disclosure:

For any questions, calibration record verification requests, or data privacy inquiries, please contact our laboratory compliance office: